Societary Processes Assistant

Contajá Contabilidade Online is Hiring!

Here, you will have the opportunity to follow corporate processes and work directly with our clients, providing a close, agile, and quality service at every stage. We are looking for a communicative, organized person who enjoys relating to others, working in a team, and contributing to the best experience for those who trust our work. If you seek professional development and want to be part of a constantly growing team, this position is for you!

Mission:

Assist in monitoring corporate processes, ensuring compliance with legal and regulatory standards, and providing support to clients and the team, focusing on accuracy and efficiency in procedures related to the opening, alteration, and closure of companies.

Responsibilities and Duties:

• Monitor the portfolio of legalization processes, ensuring the progress of demands;
• Provide customer service via phone, chat, and other communication channels;
• Act as a link between the client and the operational team, ensuring clear and effective communication;
• Update clients on the status of processes and guide them regarding pending issues and requirements from competent authorities;
• Direct and follow up on requests with the operations team to ensure prompt resolution of demands;
• Clarify doubts and provide support throughout the client's journey;
• Promote a quality service experience, contributing to client satisfaction and loyalty;
• Identify opportunities for improvement in service and report situations that may impact the client experience.

Requirements and Qualifications:

• Basic knowledge of the Office Suite;
• Basic skills in Corporate Legislation;
• Basic skills in processes of opening, alteration, and closure of companies (OAB, Associations, Unions, Trade Board);
• Basic skills in government software (Trade Board, Federal Revenue, Municipalities);
• Basic notions in municipal registrations and updates;
• Experience in customer service;
• Experience with corporate processes.

Education:

Currently pursuing a degree in Accounting, Law, Administration, or related fields.

Additional Information:

Our Benefits:

• Benefit Card Caju – R$ 700.00 monthly for you to use as you wish, with no paycheck deductions, maintained during vacations;
• Unimed Health Plan – 100% paid by Contajá, with co-payment only in case of usage. For dependents (spouses - heterosexual or same-sex couples, and children), the cost is 100% borne by the employee;
• Birthday Day Off – your day, your way!
• Wellhub (Gympass) – access to gyms and wellness platforms;
• Telepsychology – up to 2 free consultations per month;
• Telenutrition – up to 2 free consultations per month;
• 15% discount on laboratory tests from the Dasa network;
• 30% discount on generic medications at Pague Menos and 20% on brand-name medications;
• Partnership with Estácio – invest in your academic development;
• Career Plan ImpulsoJá – more than a career plan, it’s your springboard to success! Discover how to progress from one level to another, achieve goals, and reach your professional objectives;
• Gamification – accumulate virtual coins throughout your journey and exchange them for prizes such as a Kindle, participation in events in your field, exclusive gifts, and much more.