Business Operations Associate

Role Overview

We are hiring for one of our clients, seeking a Business Specialist - Google Workspace to work on a contract basis. The role involves optimizing Google Workspace tools, managing user accounts, and ensuring seamless collaboration across teams. Responsibilities include training end-users and troubleshooting technical issues to enhance productivity.

Key Responsibilities:

• Manage and configure Google Workspace accounts, including Gmail, Drive, Docs, Sheets, and Meet for internal teams.
• Provide Tier 2 technical support for Google Workspace-related issues, escalating complex problems as needed.
• Develop and deliver training sessions to end-users on Google Workspace functionality and best practices.
• Monitor system performance and recommend improvements to optimize Google Workspace workflows.
• Collaborate with IT and security teams to enforce compliance and security policies within Google Workspace.

Required Skills & Qualifications:

• Proficiency in Google Workspace administration, including user provisioning and access management.
• Experience with Google Workspace migration projects and third-party integrations.
• Strong troubleshooting skills for Google Workspace applications and related systems.
• Ability to create and deliver technical training materials for end-users.
• Knowledge of Google Workspace security features and data protection protocols.

More About the Opportunity:

This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the modernization of workplace collaboration tools. The position supports a distributed workforce by ensuring reliable access to critical productivity software.